Higher Logic Blog
Tags: B2B, B2C, Customer Success
Scaling Customer Success in Enterprise Organizations
Net revenue retention is the metric of 2023 for B2B tech – and there is no role closer to this metric than customer success managers. But how can a CSM team nurture effective relationships at scale in an enterprise?
Tags: Advocacy & Engagement, B2B, B2C, Customer Success
Growing Customer Relationships with Community
We recently partnered with Airmeet and Apollo to discuss how you effectively "Drive Efficient Growth and Retention with Community Events." If you missed it, we have your recap.
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