Blog | Higher Logic

To Build or to Buy: The Online Community Question

Wondering if it makes sense to invest in a SaaS online community platform or build your own solution? That’s the question we’ll dive into today.

Kate Siders

March 6, 2024

Looking for Customer Engagement Software? Here Are 7 Examples to Consider

We rounded up 7 of the best examples of customer engagement software that help you connect with your customers in meaningful ways.

Alex Mastrianni

March 6, 2024

Tags: B2B, B2C, Community Strategy

7 Tactics to Help Scale Your B2B Customer Engagement Program

Create a customer engagement program with a wide range of tactics, so that you can scale to engage every customer, no matter their investment with you.

Britt Chytakh

March 6, 2024

Tags: B2B, B2C, Community Strategy

5 Can’t-Miss Books for Community Managers to Read in 2020

If you love to read new books to inspire your community work, then 2019 was an incredible year.

March 6, 2024

Tags: B2B, B2C

How to Structure Forum Categories for a Growing Community

Here’s what you need to know about structuring your forum.

Luc Vezina

March 5, 2024

Tags: B2B, B2C, Community Strategy

3 Common Challenges Community Builders Face and How To Overcome Them

Building and managing communities is a very fulfilling – and generally fun – job. However, just as it is with any job, there is a dark side when it comes to building communities.

Nuala Cronin

March 5, 2024

Tags: B2B, B2C, User Experience

5 Benefits of a B2B Customer Self-Service Portal

Providing your customers with a customer self-service portal is hugely beneficial in the B2B world and empowers your customers by giving them the tools to help themselves.

Sarah Robinson-Yu

March 5, 2024

Mentoring & Volunteering Programs Offer Emotional and Career Value for Members

In a recent episode of the Member Engagement Show, Higher Logic Sales Engineer Emily Stamm discussed how offering mentoring and volunteering programs can increase member engagement for associations.