Higher Logic Blog
5 min read
Tags: Community Strategy, Engagement
Engage Members Anytime, Anywhere: Mobile Apps for Associations
Mobile apps have become an essential tool for associations. We need to meet members where they are, which is increasingly on their mobile devices. Learn tips for using an app to increase member value.
Tags: B2B, B2C, Community Strategy
Crafting the Narrative: 3 Tips for Articulating the Value of Your Community
Learn how to show the value of your community by collecting the right data, aligning metrics with business goals, and leveraging analytics support.
Tags: B2B, B2C, Community Strategy
How to Benchmark Your Online Community Against Itself
Discover why the best way to measure your community’s success is by benchmarking against your own growth. Learn how to assess your community’s progress through lifecycle stages and focus on continuous improvement.
Tags: B2B, B2C, Community Strategy, Support Deflection
Should You Measure NPS in a Support Community?
If your goal is to understand how effective your online community is at solving customer problems, NPS alone won't cut it. Here's what to measure instead.
Tags: B2B, B2C, Community Strategy
How to Build a Super Fan Program for Your Community
Learn the five steps to creating a super fan program for your community. Gain strategies to identify, engage, and reward your most passionate users.
Tags: B2B, B2C, Community Strategy
What are the Indicators of a Successful Online Community?
While large, engaged, and even rapidly growing communities can look (and even be) successful, none of those measures necessarily indicate a successful or healthy community.
Tags: B2B, B2C, Community Strategy
6 Tasks Every Online Community Manager Should Automate
Discover six smart ways you can automate essential community management tasks to reclaim your time and elevate your member experience.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
