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Izzy Neis

Tags: B2B, B2C, Community Strategy

What It Takes to Be a Great Community Manager with Izzy Neis


Want a thriving online community? Izzy Neis shares what separates great community managers from the rest, plus the biggest mistakes to avoid.

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Tags: B2B, B2C, Community Strategy

3 Steps to Design a Community Engagement Plan


Discover how to identify member segments, uncover their deeper motivations, and craft engagement plans that turn fleeting participation into lasting involvement.

Kelly Whelan
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Tags: B2B, B2C, Community Strategy

How to Make the Business Case for an Online Community


Use this guide to help you make a convincing business case for investing in an online community, with tips, examples, and stats you can borrow.

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Tags: Advocacy & Engagement, B2B, B2C

Customer Advocates Are Everywhere—You Just Have to Know Where to Look


Some of your best advocates are probably hiding in places you’re not even looking. Whether they’re quietly delivering results or haven’t yet had the chance to speak up, here's how to dig a little deeper and find those untapped champions.

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Tags: B2B, B2C, Community Strategy

How to Measure the ROI of Community Engagement: A Guide


Learn how to measure and prove the ROI of your online community with metrics and tips to connect your community's impact to business outcomes

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Understanding AI terms and uses

5 min read

Tags: AI

Understanding AI Assistants, AI Chatbots, and AI Agents


The capabilities of AI are ever expanding. Gain a solid understanding of AI terms and what they mean.  

Rob Wenger
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Tags: B2B, B2C, Community Strategy, User Groups

How to Conduct Community Member Research Interviews


Want to truly understand your community? Master the art of member research interviews to uncover insights, gather meaningful feedback, and build a stronger, more connected online community.

Carrie Melissa Jones
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association staff reviewing trends and foresight data to plan for the future

7 min read

Association Trends and Forecasts


Proactively exploring trends and foresights helps associations plan for what's around the corner. Learn how ASAE ForesightWorks can help!

Kelly Whelan
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Online Community Gamification - Trophy with You Win

Tags: Advocacy & Engagement, B2B, B2C, Community Strategy

How to Use Gamification in Online Communities (Without Overcomplicating It)


Discover how to implement online community gamification that feels natural and meaningful. Tips to avoid overcomplicating your strategy.

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Higher Logic Thrive is purpose-built for associations.

With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!

woman helping digitally transform her organization