Higher Logic Blog
Tags: B2B, B2C, Community Strategy
Inside the Community Playbook: Lessons from ZoomInfo’s Chris Detzel
In this episode recap of "The Power of Connection," Chris Detzel reflects on his career journey, the lessons he’s learned, and his vision for the future of community.
Tags: Advocacy & Engagement, B2B, B2C, Community Strategy
5 Gamification Features Every Online Community Should Consider
Learn simple ways to gamify your online community and make it a place your members want to keep coming back to.
Tags: Advocacy & Engagement, B2B, B2C, Community Strategy
Why Your Longest-Standing Members May Feel the Least Connected
Is silent disengagement costing you your best members? Discover ways to acknowledge their contributions in ways that matter to them.
Tags: B2B, B2C, Community Strategy, Support Deflection
8 Reasons Your Customer Support Improves With an Online Community
95% of consumers say customer service is important to their loyalty. So how do you create a customer support experience that puts you on the right side of this stat? Use online community to improve support + increase retention.
Tags: B2B, B2C, Community Strategy, Customer Success
How to Get More Out of Your Customer Events with Community
Learn how to tap into the power of community to attract more customers to your events, from deep-dive trainings to thought leadership webinars.
Tags: B2B, B2C, Community Strategy
Continuing the Conversation: How to Bring Your Live Event Energy into Your Online Community
Discover strategies to transition your live events into your online community, from sharing event highlights to creating follow-up discussions and more.
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