Tags: Advocacy & Engagement, B2B, B2C, Customer Success, Retention, User Experience
All too often, brand communities get developed in a vacuum—as siloed initiatives that bring together important stakeholders too late and too little.
Tags: B2B, B2C, Community Strategy
Think online communities are just about engagement? There’s so much more. Dive into the hidden business benefits, like driving demand and cutting costs, that often get overlooked.
Tags: B2B, B2C, Community Strategy
Learn how Higher Logic Vanilla optimizes your community for top-ranking SEO factors in four key areas: content optimization, technical SEO, performance and security, and user experience and accessibility.
Tags: B2B, B2C, Community Strategy, Support Deflection, User Experience
Explore the key capabilities of Higher Logic Vanilla's Zendesk integration, and how you can use it to create a seamless customer support experience.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!